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CEO Joe Sapp provides answers to the most critical question facing PT practices

At some point, clinic owners and managers find themselves asking an important question: “Are we as successful as we should be?”

Joe Sapp, CEO of Innovative Therapy Concepts, was asked to answer that question in a recent issue of IMPACT – a publication of the American Physical Therapy Association. Sapp wrote a feature article that lays out detailed strategies that help guide clinic improvement. Based on his decades of experience and leadership, Sapp recommends a focus on staff, metrics, fostering a culture of excellence and other vital keys to success. To see details, read the article online: